Returns:

We will accept returns with an authorization ONLY, if merchandise is NEW and returned within 10 days of order date. There is a 25% restocking charge on all returns.  Please do NOT return merchandise without authorization, your merchandise will be lost and credit cannot be issued.  If you refuse and order, there will be a 25% restocking charge in addition to round trip shipping charges.  Special orders are non-refundable.  Shipping/Handling and Small Order Charges are non-refundable.

Shipping Information:

Plastic Cafeteria Tray orders usually leave the warehouse within2-4 business days.

If you choose express shipping as your order shipping method, the order will ship on the next business day.

If your order exceeds the UPS Guidelines and must ship via Common Carrier, we will contact you with a quote.  The shopping cart calculates UPS shipping only.

Order Payments:

We accept Visa MasterCard and American Express.  We do not accept Checks. If you selected to pay by Money order.  Please send Money Order to:

Twin Supply Inc., 1201 Castleton Ave., Staten Island, N.Y. 10310.

*Special Note: Due to availability, we may ship Vollrath or Carlisle Standard Cafeteria Trays - There will be no price difference.